Working with Emotional Intelligence
By: Daniel Goleman
New York Times science writer Goleman argues that our emotions play a much greater role in thought, decision making and individual success than is commonly acknowledged. He defines "emotional intelligence"?a trait not measured by IQ tests?as a set of skills, including control of one's impulses, self-motivation, empathy and social competence in interpersonal relationships. Although his highly accessible survey of research into cognitive and emotional development may not convince readers that this grab bag of faculties comprise a clearly recognizable, well-defined aptitude, his report is nevertheless an intriguing and practical guide to emotional mastery. In marriage, emotional intelligence means listening well and being able to calm down. In the workplace, it manifests when bosses give subordinates constructive feedback regarding their performance. Goleman also looks at pilot programs in schools from New York City to Oakland, Calif., where kids are taught conflict resolution, impulse control and social skills.
AI Overview
"Working with Emotional Intelligence" by Daniel Goleman is a seminal work that explores the concept of emotional intelligence (EI) and its application in various aspects of life, including personal and professional development. Here is a comprehensive overview of the book:
Key Themes
Definition and Components of Emotional Intelligence:
- Goleman defines emotional intelligence as the ability to recognize and understand emotions in oneself and others, and to use this awareness to guide thought and behavior. He identifies five main components of EI: self-awareness, self-regulation, motivation, empathy, and social skills.
Self-Awareness:
- This component involves recognizing and understanding one's own emotions, which is crucial for making informed decisions and managing stress effectively.
Social Awareness:
- This includes the ability to recognize and understand emotions in others, which is essential for building strong relationships and effective communication.
Self-Management:
- This involves regulating one's own emotions and behaviors, which is critical for achieving personal and professional goals.
Motivation:
- This component focuses on the drive to achieve personal and professional goals, and the ability to persist in the face of obstacles.
Empathy and Social Skills:
- These components are about understanding and relating to others, which is vital for building strong interpersonal relationships and achieving success in various contexts.
Plot Summary
The book does not follow a traditional narrative structure but rather presents a comprehensive framework for understanding and developing emotional intelligence. It includes guidelines for training individuals to develop these competencies, making it a practical guide for personal and professional development.
Critical Reception
"Working with Emotional Intelligence" has been widely acclaimed for its insightful and practical approach to understanding emotional intelligence. The book has been praised for its ability to bridge the gap between academic research and real-world application, making it accessible to a broad audience.
Academic and Professional Impact: The book has had a significant impact on the field of psychology and organizational behavior. It has influenced numerous studies and has been widely referenced in academic literature.
Practical Applications: The book provides actionable strategies for improving emotional intelligence, which has made it a valuable resource for individuals and organizations seeking to enhance their emotional well-being and performance.
Cultural Significance: The term "emotional intelligence" has become widely recognized and accepted since the book's publication in 1995, reflecting its cultural significance and enduring relevance.
In summary, "Working with Emotional Intelligence" by Daniel Goleman is a seminal work that provides a comprehensive framework for understanding and developing emotional intelligence. Its practical guidelines, insightful analysis, and broad appeal have made it a foundational text in the field of emotional intelligence.